Jersey Champs - STILL WAITING...TRACKER DOESN’T WORK
UNFORTUNATELY WHEN I ORDER FROM THIS WEBSITE, I DIDNT GET TO SEE ALL OF THESE BAD REVIEWS, OR ELSE I WOULD’VE THOUGHT TWICE BEFORE MAKING THIS ORDER; SO JUST LIKE ALOT OF OTHER ORDERS, MINES IS STILL DELAYED, EVEN THOUGH THEY SAID “SAME DAY SHIPPING” FOR AN OPTION (CLEARLY NOT); CUSTOMER SERVICE IS EXTREMELY HARD TO COMTACT, THE E-MAIL SERVICE BARELY RESPONDED, AND THE PHONE NUMBER IS A GOOGLE SERVICE USER NUMBER (WTH!!!) EXTREMELY DISPLEASED, MIGHT BE MY LAST ORDER WITH THEM; THE TRACKING NUMBER THEY PROVIDE DOESN’T EVEN WORK (LIKE...WHAT??); I HOPE THIS COMPANY ISNT A FRAUD SERVICE, THEY ACTUALLY HAVE GREAT JERSEYS
Reason of review: Poor customer service.
Monetary Loss: $150.
Preferred solution: Expedited shipping or FULL REFUND.
Jersey Champs Cons: No actual phone number for the company, Customer support, Shipping.
Location: 39 Huntley Way, Bridgewater, NJ 08807, USA
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Hello, this is Sean, the owner of Jersey Champs. I just read your review and I am terribly sorry for the experience you encountered.
Here at Jersey Champs we strive for an easy and pleasant shopping experience.
Because of the mistakes from our end please send out an email to me and I will personally mail you a free jersey from our website along with a hand written apology note, thank you. sean@jerseychamps.com